Most brands offer a manufacturer's warranty. In the unlikely event you experience an issue/defect, please contact us. We will work with the manufacturer to process your warranty claim, simplifying your life and resolving your issue as quickly as possible!

We recommend having all products PROFESSIONALLY CLEANED.

If washing product yourself, please follow these recommendations.

Washing Instructions

• Remove excess dirt, mud and hair.
• Ensure all velcro is closed and clips/straps are attached prior to washing.
• Machine wash at 30º C/85º F (cold) on a gentle or delicate cycle using mild soap or a blanket cleaning wash.
• Line dry / air dry only away from a heat source.
• Do NOT use detergents or fabric conditioners.
• Do NOT bleach.
• Do NOT tumble dry.
• Do NOT Iron.

Storage Instructions

• Once dry, fold neatly into a breathable storage bag.
• Store in a cool, dry place away from any moisture or damp areas, avoiding excessive heat and UV exposure.
• Your original packaging can be used as an excellent bag for multiple purposes, such as an equestrian gear bag or off-season storage.

All $100+ orders receive free Economy or Ground shipping within the contiguous U.S., while orders under $100 are charged a reasonable fee. Expedited shipping is available on most (but not all) products.

We also ship to Alaska, Hawaii, Canada, and most other international locations.

Learn more here.

If you are not satisfied with your purchase, you can return it for a refund within 30 days of receiving your order.

All products must be returned CLEAN, in NEW condition, and with ORIGINAL packaging.

We understand the need to try an item on your horse or animal to ensure it fits. When doing so, please leave all original tags on your product until you are sure it fits. When trying on a product for fit, we encourage you to first put a clean sheet on your animal and then try the new item over the clean sheet. If a return is needed after trying an item on, please make sure the returned product is clean (which includes wiping off hair, dirt, etc.).

Learn more about returns & exchanges.