Kensington Protective Products guarantees all products will be free of defects. During the first 30 days of purchase, we offer a manufacturer’s warranty against any material defects or faulty workmanship.
For the entire Lifetime of any Kensington Product, the original purchaser has the opportunity to purchase a like replacement at 50% off the current MSRP once for any reason.
In order to take advantage of the Kensington Protective Product Lifetime Guarantee, you must register your product within 30 days of purchase using your warranty card or online at https://kensingtonproducts.com/warranty/ along with a copy of the original receipt.
To take advantage of the warranty:
Please email info@kensingtonproducts.com with the below information
- Please take a picture of the damaged product using the below guidelines.
- For sheets or blankets we need a picture of the entire left side, and close ups of the damaged areas.
- For all other products we need a full picture of the product, and close ups of the damaged areas
- Fill out the below information
Name:
Address:
Phone Number:
Size:
Preferred Color:
Kensington Customer Service will respond to your email within 72 hours, and will determine the equivalent replacement product and the replacement cost. Credit and debit card payments are accepted.